Your heat pump uses both an indoor and outdoor unit to cool your home. When this outdoor unit stops running, your HVAC system will grind to a halt. Is your heat pump outside not running? At Mr. Cool Heating & Air LLC, our professionals will  use the latest tools to diagnose and resolve your heating and cooling issues in record time.

Besides heat pump repair, we also offer heater maintenance, replacement, and installation. If you want to upgrade your current HVAC system, our team will assess your home and provide honest recommendations on the best equipment for your space, budget, and needs. Give us a call today at (678) 789-0832 to schedule a visit.

Let’s look at a few reasons as to why your outside heat pump may not be running:

Frozen Coils

A light covering of frost won’t hamper your outdoor unit’s performance, but sometimes that thin layer will turn into a deep freeze and block air from entering the heat pump. When this occurs, your system could very well stop running. 

If your system has frozen over, it’s very important to act quickly. Leave it running and its internal machinery may become damaged to a point where it can not be repaired. Do not attempt to chisel away at the ice, you may end up causing some serious damage to the outdoor unit’s coils. Instead, it’s better recommended to gently pour warm water over the coils, which will in turn, melt the ice.

Power Surge

A power surge can cause a great deal of damage to your home’s appliances and devices, and your heat pump’s external unit is no Superman when it comes to the impact shortages can make. If your home experiences a surge and your heat pump stops working, it’s best to first check your circuit breaker to make sure all of the switches have been turned back on. If your heating equipment still isn’t running, then it could have very well blown a fuse.

At Mr. Cool Heating and Air LLC, our professionals are more than happy to visit your home, assess your heat pump and replace any damaged components for you. Our goal is to restore your comfort as quickly as possible and get your home up-and-running again.

Faulty Thermostat

Think of your thermostat as the leader or brains of your heating and cooling system. It is responsible for monitoring indoor temperatures and sending signals to control your unit – making sure you’re nice and comfy throughout the day. However, just like any other technological device, your thermostat is capable of breaking and causing your heat pump to malfunction.

Using the latest diagnostic tools, the professional crew at Mr. Cool Heating & Air LLC go in, troubleshoot your thermostat’s issues and provide suggestive solutions on how best to approach the next step. If your thermostat is in need of replacement, we are able to help you discover the best selection on a new device based on the amount of space you have, your budget, as well as cooling and heating needs.

If your outside heat pump has stopped working and you need a hand in fixing it, call our pros at Mr. Cool Heating & Air LLC for a fast, effective solution. It’s easy to do, just give us a call at (678) 789-0832 and we’ll be there!

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